Shipping policy

📦 Shipping Policy – Rushi Mart

Effective Date: [Insert Date]

Thank you for shopping at Rushi Mart! We want you to understand exactly how shipping works for your order. This Shipping Policy outlines how and when we ship your products, delivery times, shipping costs, tracking, and more.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
Processing includes quality check, packing, and handoff to the carrier.

Please note that processing times may be longer during peak seasons, holidays, or promotional sales.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

Domestic Shipping (Within India)

  • Standard Shipping: 5–9 business days

  • Express Shipping: 2–4 business days (if available)

Delivery times are estimates and begin from the date of shipping, not the date of order.

International Shipping (if applicable)

  • Standard International: 10–20 business days

  • Express International: 5–10 business days

Delivery times may vary depending on customs clearance and courier network.

3. Shipping Costs

free

4. Tracking Your Order

After your order ships, you will receive a shipping confirmation email with your tracking number and link.
You can check your delivery status anytime using that link.

If you didn’t receive a tracking number, please check your spam folder or contact us at support@rushimart.com.

5. Shipping Restrictions & Customs

  • We currently ship to addresses within India / worldwide (modify as necessary).

  • International customers may be responsible for customs duties, taxes, or import fees imposed by their country. These charges are outside our control and not included in your purchase or shipping cost.

6. Lost, Stolen, or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us at support@rushimart.com within 48 hours of delivery.

  • Include your order number and photos of the damaged item/packaging.

We work with carriers to resolve delivery problems quickly and ensure your satisfaction.

7. Changes & Cancellations

If you need to change or cancel your order before it ships, email us ASAP at support@rushimart.com.
Once the order has shipped, we are unable to make changes or cancel it.

8. Contact Us

If you have any questions about your order or this shipping policy:

📧 Email: support@rushimart.com